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Channel: T-Mobile Support: Message List

Re: Unauthorized account access

Wish I could say yes. After an additional call placed last week on the 9th I was promised yet another call back within 30 minutes. 2 hours later sure enough no call and I called again was told to just...

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Re: OnePlus 7T Pro McLaren - 5G Issue - Repeatable Problem/Known Issues u

Please let us know what's going on the the ETA of the updates for this phone.

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Re: Note 10+ 5G GPS & Battery Issues/Problem

Hello guys,I do have same issue with the GPS on note 10 +. So far I am disappointed with the phone....I had galaxy s10+ and switched to note bc I'm a contractor and wanted to be able to draw designs...

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Re: OnePlus 7T Pro McLaren - 5G Issue - Repeatable Problem/Known Issues u

Come on T-Mobile. Let's hear an update.

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Re: How to use iPad Pro with Keyboard T-Mobile App

Hey there!  Just wanted to swing by to see if you've had a chance to look over MC's reply. We'd like to figure out why it's stuck in portrait mode, but need a little more info. Can you also let us know...

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Re: Test Drive used 15GB data in 6 days?

Good morning! MC and I would like to get to the bottom of why we're showing so much data used in a 6 day period. Please take a look at the questions he asked a few days ago and get back to us.

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Re: Who can help me unlock my device?

Just here to echo the question above!  -Lauren

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Re: my sms messages blocked as spam - from a prospect to me - support says...

Hey there!  Just to clarify, is the customer you're trying to receive a message from using a short code? Do you happen to know the type of rate plan you are on? With that info, we'll move forward and...

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Re: Galaxy S8 Upgrade Creating Weird Clicks in Upper Right When Trying to Type

Checking in on the question above!  -Lauren

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Re: Charged for international calls I didn’t make. Rep won’t call me back. No...

Hmm   Were these calls made outside of the United States? Typically the only time we see international charges to an 805 number is voicemail when roaming. Either way we should be explaining that and...

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